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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Diane Long

August 17, 2023

5  out of  5 rating by Diane Long
"Love the special customer service here. Petra gets a shout out for her personal service. So glad I found this office!"

Cassandra Nolan

August 9, 2023

5  out of  5 rating by Cassandra Nolan
"Ruz's office is the best! We've saved so much money switching to them, I was able to get much needed life insurance with the money we are saving on our auto/home premiums. Everyone is super nice when I call in and I really appreciate knowing I can actually go into an office if I ever needed to!"

T. B.

June 22, 2023

5  out of  5 rating by T. B.
"I switched to StateFarm from a large-scale competitor (after 8 years of auto insurance) and haven’t looked back! My representative, Andrew Nelson, has consistently checked every box, dotted every i, and crossed every t (saving me nearly $200/month). Not only is he incredibly knowledgeable, but his compassionate, caring, and understanding attitude always leaves me in a much better mood after our interactions. Additionally, he goes above and beyond the call of duty and checks up on his customers lives to ensure StateFarm is still meeting their needs. I’ll continue to use StateFarm and praise my awesome StateFarm Representative!"

Mike Jones

June 7, 2023

5  out of  5 rating by Mike Jones
"Rob Cousin is awesome"

Nevets Lleb

March 24, 2023

5  out of  5 rating by Nevets Lleb
"Great employee team! My agent is Chris Sanders,, Come down and see him for excellent customer service, product knowledge, skill and insurance information. Great location (old Geico location) Let them save you $Money if your paying higher rates."

brandy hesters

March 17, 2023

5  out of  5 rating by brandy hesters
"The staff is always very polite and helpful."

Joseph Torres

January 10, 2023

5  out of  5 rating by Joseph Torres
"Today I had the pleasure of working with Jason and this man was nothing short of amazing the whole time while helping me SAVE SO MUCH MONEY bundling my auto and homeowners insurance with State Farm. Quick and seamless process, I had no worries. Thank you Jason! As a friend and former colleague of Ruz Orgra, I can assure you he is the ABSOLUTE BEST!"

Home Gmail

December 28, 2022

5  out of  5 rating by Home Gmail
"Heath answered my questions, prepared me for the transition process to State Farm and the premium was competitive."

Tom Hardy

December 28, 2022

5  out of  5 rating by Tom Hardy
"Always had issues finding cheap auto insurance for some reason. Have always had to pay 150 plus no matter who i checked with and my record is spotless. Well woke up to check the christmas damages on my account and realized ibwas being charged nearly 200 dollars a month for 1 car. Did one google search and requested a quote and jason reached out within minutes offereing me nearly half what i was paying and even added roadside assistance. Super friendly on the phone, all around great service!"

juan rosias

December 28, 2022

5  out of  5 rating by juan rosias
"These guys are great. In the blink of an eye drew was able to get me better coverage and save me a bunch on my car insurance."

Nathan Slagle

December 28, 2022

5  out of  5 rating by Nathan Slagle
"Enjoy working with Ruz and his staff. Even when I’ve had an issue no matter how minor they are quick to address it and make sure it’s handled promptly. Would highly recommend!"

McDubz 15

December 28, 2022

5  out of  5 rating by McDubz 15
"I’ve had them for 3 months now. Love the savings and service! My agent Drew is super helpful and makes sure I have everything I need."

Nickcola Slagle

December 27, 2022

5  out of  5 rating by Nickcola Slagle
"I love this office!! Super friendly staff that are always willing to help. Definitely recommend them for all of your insurance needs!!"

Sophia Brucker

December 27, 2022

5  out of  5 rating by Sophia Brucker
"Natalie Slage at State Farm has been absolutely amazing when it comes to getting answers on products, referring different things for all of my life situations and generally just being super friendly and professional person! Definitely makes me feel like I am in good care and would recommend her to anyone"

John Villamor

December 27, 2022

5  out of  5 rating by John Villamor
"This office have been nothing but wonderful to me. I recently switched to them and made me feel like family, especially my agent Andrew Nelson! I have been consistently checked up on to keep up with my information and also just general holiday check ins. This is what business should be. Thank you Andrew and company!"

junetta Costello

November 4, 2022

5  out of  5 rating by junetta Costello
"Excellent service. Super friendly staff"

Amys Escape

September 1, 2022

5  out of  5 rating by Amys Escape
"I had all$!@÷e for years but decided to price around because my bill was pretty high. Ruz and his team got me paying half of what I was and still money to get some life insurance. Once my mom and sister saw what I was saving, they switched too! Thanks for all you do for me and my family!"

Julie Roca

August 18, 2022

5  out of  5 rating by Julie Roca
"Literally! This office is like a good neighbor! I always get a caring voice to help me with any questions I may have and problems that arise. I have 5 drivers under the age of 23 so I have really appreciated the personal touch!"


July 17, 2022

5  out of  5 rating by Mitch
"This is a great State Farm office"

Jay M.

April 27, 2022

1  out of  5 rating by Jay M.
"Would have given 0 stars if it was possible. Moved from GA in August and they did just about everything wrong. I kept getting billed in GA and FL for not having insurance while also paying for two different insurance policies in two states. I was told it was fixed in September, November, and December. I eventually went to Mark McGriff (which is marginally better) and was able to get some of it straightened out, though I lost my multi-year home insurance line discount. All-in-all, it took 4 months and three offices to undo whatever they did. My old insurance agent in Georgia was working for free to fix it for them. I eventually got ~$700 refunded from all the overage I paid and finally got the state fines taken care of. Just avoid. Honestly, avoid all State Farm in this town, but especially them."

Josh Hall

April 16, 2022

1  out of  5 rating by Josh Hall
"I switched to this company for a better rate, after I’m 2 months with State Farm here comes a automatic cancellation when I’ve paid every bill, I was better off staying at the company I was with now I’m back to square one for insurance when I could of just been with progressive. I didn’t have any problem until I added my other vehicles now you guys can’t insure my vehicles big freaking joke"

Priscilla Jenkins

March 15, 2022

5  out of  5 rating by Priscilla Jenkins
"I have only been a member with State Farm since January 26, 2022. First of all, there was a big savings of $110 per month with better coverage that made me switch from Geico to State Farm; one month later I was in an accident. Ruz Ogra's team has been very very supportive with this whole process from being a shoulder for me to cry on to making calls to help speed up the process of my claim. I would recommend anyone to join this great group at Ruz Ogra's office for their insurance needs."

Nicholas sanchez

February 24, 2022

5  out of  5 rating by Nicholas sanchez
"Great customer service 👏 👌"

Alexandra Marra

October 10, 2021

5  out of  5 rating by Alexandra Marra
"Ruz is a truly phenomenal agent with a fantastic team. I was trying to insure a rather unusual vehicle, but had a tough time finding an agent that could help me. Ruz was eager to help and was the only agent who took the time to do the research and make the necessary calls to find the policy that was a perfect fit for me. I would absolutely recommend Ruz and his team!"

Francis Akanbi

July 31, 2021

5  out of  5 rating by Francis Akanbi
"Keean is amazing and awesome! He made my auto insurance transfer process from Illinois to Gainesville very easy. He was patience in answering all my questions and provided detailed explanations to all my concerns. He also made sure I was able to maintain my insurance premium range. Good people! I strongly recommend them"