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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Allen

July 14, 2024

5  out of  5 rating by Kevin Allen
"Tori has to be the most pleasant and helpful customer service agent I have ever dealt with. She is AMAZING!!!"
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Keith Hall

July 13, 2024

5  out of  5 rating by Keith Hall
"Great job all around, especially saving me money on my insurance."
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Hannah Butler

July 11, 2024

5  out of  5 rating by Hannah Butler
"Leeann was such a pleasure to deal with and made everything super simple in signing up for auto insurance (which can be such a dreadful process)… she was so kind and funny… very happy with my experience!"
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Elizabeth Howden

July 2, 2024

5  out of  5 rating by Elizabeth Howden
"LeAnn Simmons was a great help with getting everything I needed to switch my auto coverage and more. She even helped me cancel my current insurance. I look forward to having her help me throughout my policy term. LeAnn is wonderful!"
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Timmy Kelley

June 21, 2024

5  out of  5 rating by Timmy Kelley
"I had a great experience working with Leann Simmons. I have been a manager for 48 years in the retail industry and Leann’s Customer service is why I bought the policy. I will use and recommend her for future policies. She followed up with all my questions and got back to me and explained every question I asked. Companies need more people like her. Great job and easy policy process."
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Lukas Sweeney

June 19, 2024

5  out of  5 rating by Lukas Sweeney
"Leann was awesome! Helped me with my renter’s insurance and made the first time process as smooth as it possibly could be!"
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Timothy Gilbertson

June 14, 2024

5  out of  5 rating by Timothy Gilbertson
"Leann was an absolute pleasure to work with. She was very helpful and answered."
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Joe Capo

May 31, 2024

5  out of  5 rating by Joe Capo
"It was a breeze! I was met with curtesy and respect, and a tone of knowledge that was made very simple to understand and, i couldn't ask for better customer service!"
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Marilyn Pittore

May 16, 2024

5  out of  5 rating by Marilyn Pittore
"If you are looking for an insurance agent who really takes care of you, then look no further than Jason Sparks at State Farm Ruz Ogra. He is prompt, pleasant, knowledgeable and will find you the best rates available. Thank you Jason Sparks for helping our family feel secure!"
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Chase Boomer

April 29, 2024

5  out of  5 rating by Chase Boomer
"Jason Sparks is my insurance guy for everything! Super professional, timely and really nothing more you could ask for when it comes to insurance needs. 6 stars if I could"
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Darrell Mcmahan Jr

April 29, 2024

5  out of  5 rating by Darrell Mcmahan Jr
"Jason sparks is an asset to the company"
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Brent Mcfield

April 27, 2024

5  out of  5 rating by Brent Mcfield
"Ruz Ogra and his team are phenomenal! I really appreciate Drew and Natalie taking care of my insurance needs! I recommend them for anything insurance related! They would send me holiday cards and calendars as a personal touch, please call them or stop by their office!"
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Keith Kincaid

April 17, 2024

5  out of  5 rating by Keith Kincaid
"Outstanding customer service and transparency. I've been a State Farm customer for many years and while I rarely need to contact them, each every time is a surprisingly delightful experience. Have no experience with other insurers, but I doubt any other insurer could offer a more personable touch. Jason Sparks was my contact and he is an outstanding representative of the company and creatively saved me an exceptional amount of money, as I bring on additional entities on my policy. Highly recommend without any reservations."
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Marjorie Crawford

March 22, 2024

4  out of  5 rating by Marjorie Crawford
"The delays of my retaking the pictures and sending them were because I was quite ill at the time and could not comply with Citizens requests. When we got the cancellation letter, our son went elsewhere to obtain a policy for us. Natalie has been most helpful recently."
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jaison volokh

February 29, 2024

5  out of  5 rating by jaison volokh
"Chris did a phenomenal job with clearing up information on my end. Both times I called he walked me through the process of what is going on with my premium and my car while being transparent. I highly recommend this office and the staff that works here. Thanks."
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Katherine M.

February 2, 2024

1  out of  5 rating by Katherine M.
"They gave incorrect information regarding a premises liability policy, saying that I could not get one without also having a homeowner's policy. I explained that it was not an umbrella policy, which would require liability insurance under a homeowner's or premises liability policy, but they wouldn't listen. Three other State Farm agencies were willing to take my application for a premises liability policy without requiring me to have an underlying homeowner's policy, and in fact I signed up for one and paid for it on the same day."
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LINDA TEMPLE

January 17, 2024

5  out of  5 rating by LINDA TEMPLE
"Answered my questions in a timely manner ....I think they are great 👍"
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Reuben Ramphal

November 27, 2023

5  out of  5 rating by Reuben Ramphal
"I noticed that my auto insurance had jumped up significantly and called the agency to see what could be done. After examining the policy thoroughly they came up with a significant discount. Even suggested other ways of getting other discounts. Very helpful group."
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Skyler Davis

November 11, 2023

5  out of  5 rating by Skyler Davis
"Love the service at Ruz Ogra! My agent Drew is definitely a good neighbor."
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Christopher Dillard

October 12, 2023

5  out of  5 rating by Christopher Dillard
"Amazing service, great prices, very simple and easy."
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Dr. Fawzy Ebrahim

September 23, 2023

5  out of  5 rating by Dr. Fawzy Ebrahim
"Very responsive team. Ruz & Petra are great and very helpful. Highly recommend Ruz Ogra for your insurance needs."
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Diane Long

August 17, 2023

5  out of  5 rating by Diane Long
"Love the special customer service here. Petra gets a shout out for her personal service. So glad I found this office!"
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Cassandra Nolan

August 9, 2023

5  out of  5 rating by Cassandra Nolan
"Ruz's office is the best! We've saved so much money switching to them, I was able to get much needed life insurance with the money we are saving on our auto/home premiums. Everyone is super nice when I call in and I really appreciate knowing I can actually go into an office if I ever needed to!"
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T. B.

June 22, 2023

5  out of  5 rating by T. B.
"I switched to StateFarm from a large-scale competitor (after 8 years of auto insurance) and haven’t looked back! My representative, Andrew Nelson, has consistently checked every box, dotted every i, and crossed every t (saving me nearly $200/month). Not only is he incredibly knowledgeable, but his compassionate, caring, and understanding attitude always leaves me in a much better mood after our interactions. Additionally, he goes above and beyond the call of duty and checks up on his customers lives to ensure StateFarm is still meeting their needs. I’ll continue to use StateFarm and praise my awesome StateFarm Representative!"
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Mike Jones

June 7, 2023

5  out of  5 rating by Mike Jones
"Rob Cousin is awesome"