State Farm® Insurance Agent Ruz Ogra
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maggie Maurz
October 29, 2024
5
out of
5
rating by Maggie Maurz
"Called and dealt with Courtney Pace. Very helpful and knowledgeable. Got a good rate!!"
We responded:
"Maggie, thank you for your wonderful review! I'm glad Courtney could assist you and provide helpful and knowledgeable service. It's great to know you got a good rate! If you need any further assistance, feel free to reach out. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Sakuna Saengow
October 18, 2024
5
out of
5
rating by Sakuna Saengow
"It was a pleasure working with Jason at Ruz Ogra State Farm. He proactively called me to talk about auto insurance discounts for my existing State Farm plan and was helpful in explaining various policies to me."
We responded:
"Jason and our team are grateful for your positive feedback, Sakuna! I'm happy to hear that Jason was proactive in reaching out and explaining the auto insurance discounts and policies to you. We always aim to provide clear and helpful information to our clients. If you have any more questions or need further assistance, feel free to contact us anytime. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Rick Duran
October 15, 2024
5
out of
5
rating by Rick Duran
"Ruz is kind and very nice. Great photographer and an Excellent agent. Would highly recommend for all insurance needs."
We responded:
"Thank you for your wonderful review Rick! I'm glad you found my services helpful and appreciate your kind words about my photography skills. It's always a pleasure to assist with your insurance needs. If you ever have any questions or need further assistance, feel free to reach out. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
donna Stanley
October 4, 2024
5
out of
5
rating by donna Stanley
"Great customer service Always have the time for you."
We responded:
"Donna, thank you for your wonderful review! I'm glad to know you appreciate our customer service. Your satisfaction is important to us, and we're here whenever you need assistance! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Ramon Gomez
October 1, 2024
1
out of
5
rating by Ramon Gomez
"They lied to me about my 6 month policy. They gave me a 6 month price so I paid in full. They then came back to me trying to bill me $22 monthly even though I paid a 6 month premium."
We responded:
"Thank you for sharing your feedback, Ramon. We're sorry for any confusion surrounding your policies. It appears there may have been a miscommunication regarding the multiple policies, which are billed differently. We understand your concern and have offered to resolve this by canceling the policy for a refund. Since you've opted to keep the policy, the remaining balance reflects the ongoing coverage. Please feel free to reach out if you’d like to discuss this further. We're here to help!"
Mary L
September 12, 2024
5
out of
5
rating by Mary L
"I have my car insurance, house insurance, and daughter's renters insurance at UF through Ruz Ogra's agency. They gave me the best prices and continue to give good service. Everyone I've spoken to at the insurance agency has been great to work with."
We responded:
"Mary, thank you for your positive feedback! I'm glad to know that our office has been able to provide you with great prices and good service for your car, house, and daughter's renters insurance. It's great to hear that everyone you've spoken to has been great to work with. We're here for any future needs or questions you may have. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Ayulin Roca
September 6, 2024
5
out of
5
rating by Ayulin Roca
"Tori is so helpful any time I need assistance!"
We responded:
"Thank you, Ayulin, for your kind words! I'm glad to hear that Tori has been helpful whenever you need assistance. We appreciate your feedback and look forward to continuing to support you. If you have any further questions or need assistance, please don't hesitate to reach out. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Terry Rizzo
September 3, 2024
5
out of
5
rating by Terry Rizzo
"Agent I believe is Lisa. She was very informative and answered all my questions."
We responded:
"Thank you, Terry! I'm glad Lisa was able to provide you with the information you needed and answer all your questions. We appreciate your feedback and look forward to assisting you with any future needs. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
elijah g
August 27, 2024
5
out of
5
rating by elijah g
"i worked with Leann Simmons and considering this was first time every registering for insurance, she made my experience very simple and easy."
We responded:
"Elijah, thank you for your kind review. I'm glad Leann was able to make your first experience with registering for insurance simple and easy. If you have any further questions or need assistance in the future, our office is here to help. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Marvin Lee
August 23, 2024
5
out of
5
rating by Marvin Lee
"Leann at State Farm has been incredibly helpful. She helped me choose home insurance and offered me a discount for auto insurance that couldn't be beaten by Geico who I was with for 20 years. She is highly responsive, timely and professional. While all that sounds great, the best thing is that you don't talk to a machine to get your needs met, she picks up the phone and actually follows through, seriously what a refreshing experience."
We responded:
"Marvin, thank you for your wonderful review. I'm glad to hear that Leann was able to assist you with your home insurance and provide a competitive discount on your auto insurance. It's great that you appreciated her responsiveness and professionalism. We strive to offer a personal touch, and it's satisfying to know that Leann's efforts made a difference for you. If you need any further assistance, please don't hesitate to reach out. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Courtney Post
August 19, 2024
5
out of
5
rating by Courtney Post
"I worked with Ruz Ogra and Leeann Simmons when switching from GEICO to State Farm. They made the process as quick and painless as possible and overall it was an outstanding experience. Leann was so thorough and kind when working with me, and I felt like I received the best deal possible! I am very excited to be a new customer of theirs!"
We responded:
"Courtney, thank you for your wonderful review. I'm glad to hear that Leeann and I could make your transition to State Farm smooth and efficient. It's great to know you felt well taken care of and received a good deal. We're happy to have you as a new customer. If you have any questions or need further assistance, our office is here to help. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Yuli
August 13, 2024
5
out of
5
rating by Yuli
"We had an outstanding experience with Leann Simmons while handling our auto insurance policy. She was incredibly knowledgeable, patient, and made the entire process easy to understand. Her dedication to finding the best coverage for our needs was impressive. We highly recommend Leann with State Farms for her exceptional professionalism, dedication and service! Thank You."
We responded:
"Hey Yuli, Thanks a lot for your awesome review! I'm so glad to hear that Leann made your auto insurance experience smooth and easy to understand. Her knowledge and dedication are truly impressive, and we're grateful to have her on our team. If you need anything else or have more questions, we're here to help! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Shanice KW
August 10, 2024
5
out of
5
rating by Shanice KW
"Leanne contacted me and presented an excellent opportunity to help me save money on my policy. She demonstrated strong communication skills and extensive knowledge. I look forward to speaking with her in the future."
We responded:
"Hi Shanice, I'm glad Leanne could help you save money on your policy! Her strong communication skills and extensive knowledge are truly valuable to our team. We're looking forward to assisting you again in the future! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Brittany Boyington
July 31, 2024
5
out of
5
rating by Brittany Boyington
"Leanne was awesome, she was very nice and professional. She helped me save money and was quick and knowledgeable."
We responded:
"Hey Brittany! Thanks a bunch for your awesome review! We're so happy that Leanne could help you save money and provide quick, knowledgeable service. If you ever need anything else, we're here for you! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Poodlepassion
July 31, 2024
5
out of
5
rating by Poodlepassion
"Leanne Simmons was great to work with. She was professional in showing me how State Farm favorably compares with my old Progressive policy. She's also a dog lover, which makes me trust her even more!"
We responded:
"Hi! Thanks a bunch for the awesome review! I'm so glad Leanne was able to help you compare your State Farm policy with Progressive and that you felt comfortable with her professionalism. And it's always a bonus to connect over a shared love for dogs! 🐶 If you ever need anything else, don't hesitate to reach out. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Karen Fadely
July 24, 2024
5
out of
5
rating by Karen Fadely
"Leann was so helpful and answered all of our questions. She also was very patient, as we were having a very hectic couple of weeks. She continued to stay in touch, without annoying pressure, but instead she did so with a very pleasant and helpful manner. She made us feel great about trusting her with our insurance needs."
We responded:
"Hi Karen! Thanks so much for your wonderful review! I'm so glad Leann could assist you and make the process smooth, even during your hectic weeks. It's great to know she kept in touch in a pleasant and helpful manner. We're happy you feel confident trusting us with your insurance needs. If you need anything else, we're here for you! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Kevin Allen
July 14, 2024
5
out of
5
rating by Kevin Allen
"Tori has to be the most pleasant and helpful customer service agent I have ever dealt with. She is AMAZING!!!"
We responded:
"Thank you for your kind words, Kevin! I'm thrilled to hear that Tori provided you with amazing customer service. We're grateful for your feedback and glad you had such a pleasant experience with us! If you ever need assistance in the future, feel free to reach out. - Ruz Ogra, State Farm Insurance Agent, Gainesville, FL"
Keith Hall
July 13, 2024
5
out of
5
rating by Keith Hall
"Great job all around, especially saving me money on my insurance."
We responded:
"Thank you, Keith! We're thrilled to have helped you save money on your insurance. We're glad you had a great experience with us. If you need anything in the future, feel free to reach out. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Hannah Butler
July 11, 2024
5
out of
5
rating by Hannah Butler
"Leeann was such a pleasure to deal with and made everything super simple in signing up for auto insurance (which can be such a dreadful process)… she was so kind and funny… very happy with my experience!"
We responded:
"Thank you, Hannah, for sharing your experience with our office! We're thrilled to hear that she made the auto insurance process simple and enjoyable for you. Leeann's kindness and humor truly shine through in her interactions with customers. We're glad you had a positive and funny experience with us! If you ever need assistance in the future, feel free to reach out. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
MICHELLE MATERN
July 2, 2024
5
out of
5
rating by MICHELLE MATERN
"LeAnn Simmons was a great help with getting everything I needed to switch my auto coverage and more. She even helped me cancel my current insurance. I look forward to having her help me throughout my policy term. LeAnn is wonderful!"
We responded:
"Thank you, Elizabeth, for sharing your positive experience with LeAnn! She is a great part of the team. If you need anything else, feel free to reach out! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Timmy Kelley
June 21, 2024
5
out of
5
rating by Timmy Kelley
"I had a great experience working with Leann Simmons. I have been a manager for 48 years in the retail industry and Leann’s Customer service is why I bought the policy. I will use and recommend her for future policies. She followed up with all my questions and got back to me and explained every question I asked. Companies need more people like her. Great job and easy policy process."
We responded:
"Timmy, I'm thrilled to hear about your fantastic experience with Leann! We're pleased that her exceptional customer service and thorough explanations made your policy process easy. Thank you for choosing us and recommending Leann for future policies. We look forward to assisting you again! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Lukas Sweeney
June 19, 2024
5
out of
5
rating by Lukas Sweeney
"Leann was awesome! Helped me with my renter’s insurance and made the first time process as smooth as it possibly could be!"
We responded:
"Lukas, I'm thrilled to hear that Leann provided you with awesome assistance for your renter's insurance! I'm pleased she made the process smooth for you. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Timothy Gilbertson
June 14, 2024
5
out of
5
rating by Timothy Gilbertson
"Leann was an absolute pleasure to work with. She was very helpful and answered."
We responded:
"Thank you, Timothy, for your 5-star review! I'm pleased to hear that Leann provided you with exceptional service and assistance. We're grateful for your positive feedback and look forward to helping you with your insurance needs in the future! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Joe Capo
May 31, 2024
5
out of
5
rating by Joe Capo
"It was a breeze! I was met with curtesy and respect, and a tone of knowledge that was made very simple to understand and, i couldn't ask for better customer service!"
We responded:
"Joe, we're thrilled to hear you found our service knowledgeable and easy to understand! We're pleased to have provided you with top-notch customer service and are grateful for your positive feedback. If you ever need assistance in the future, our team is here for you! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"
Marilyn Pittore
May 16, 2024
5
out of
5
rating by Marilyn Pittore
"If you are looking for an insurance agent who really takes care of you, then look no further than Jason Sparks at State Farm Ruz Ogra. He is prompt, pleasant, knowledgeable and will find you the best rates available. Thank you Jason Sparks for helping our family feel secure!"
We responded:
"Marilyn, your review truly warms our hearts! I'm thrilled you found Jason prompt, knowledgeable, and pleasant. We're delighted to have helped your family feel secure with the best rates available. If you ever need assistance in the future, our office is here for you! - Ruz Ogra - State Farm Insurance Agent, Gainesville, FL"